Messaging FAQ

1. How to send a Warpcast message?

You can start by clicking on "Create message" or "Send message" on Hub then choosing a channel, choosing a contact list and typing out your message before hitting send, its as easy as that!

2. What is a contact list?

We have two types of contact lists and a view available on Hub:
- Active lists - automatically managed, examples of this are your Warpcast followers, contact lists created from the Warpcast DM Opt-In frame
- Static lists - these lists are uploaded into our system using a csv
- Views - created based off of filters on the "All contacts message"

3. What do the counts next to the contact list mean?

Here's a quick breakdown of what the counts represent on the create message modal:

4. What does clicking the checkbox for "Include non-subscribed users" do?

It sends the message you're drafting to users that have not subscribed to you yet.

Updated on: 31/10/2024