How to send a message to your subscribers
Navigate to your messaging tab on your admin panel & click the "Create message" button.
![](https://storage.crisp.chat/users/helpdesk/website/2d173a8eaad04e00/campaign-message-templates-ste_1y72sss.png)
Click the "Campaign name" field to give your campaign a name.
This is for internal use only. Message recipients will not be able to view this.
![](https://storage.crisp.chat/users/helpdesk/website/2d173a8eaad04e00/campaign-message-templates-ste_k2xegv.png)
Next click the "Message" field to add a message. This is the message that will be sent to your customers. You can click the templates button to use a template generated by Percs.
You cannot create your own custom templates. Clicking the template button will erase any text in the message field.
![](https://storage.crisp.chat/users/helpdesk/website/2d173a8eaad04e00/campaign-message-templates-ste_10m0ybb.png)
(Optional) You can schedule your message to be sent at a later date & time by toggling the switch next to the '"Schedule message for later"
![](https://storage.crisp.chat/users/helpdesk/website/2d173a8eaad04e00/campaign-message-templates-ste_1c2kcim.png)
When you're ready to schedule / send your message you can click the schedule / send message button. Your message will be added to the messaging campaign table.
![](https://storage.crisp.chat/users/helpdesk/website/2d173a8eaad04e00/campaign-message-templates-ste_1y72sss.png)
Click the "Campaign name" field to give your campaign a name.
This is for internal use only. Message recipients will not be able to view this.
![](https://storage.crisp.chat/users/helpdesk/website/2d173a8eaad04e00/campaign-message-templates-ste_k2xegv.png)
Next click the "Message" field to add a message. This is the message that will be sent to your customers. You can click the templates button to use a template generated by Percs.
You cannot create your own custom templates. Clicking the template button will erase any text in the message field.
![](https://storage.crisp.chat/users/helpdesk/website/2d173a8eaad04e00/campaign-message-templates-ste_10m0ybb.png)
(Optional) You can schedule your message to be sent at a later date & time by toggling the switch next to the '"Schedule message for later"
![](https://storage.crisp.chat/users/helpdesk/website/2d173a8eaad04e00/campaign-message-templates-ste_1c2kcim.png)
When you're ready to schedule / send your message you can click the schedule / send message button. Your message will be added to the messaging campaign table.
Updated on: 10/04/2024
Thank you!